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The Decision to Renew Happens Waaaayyy Sooner than You Think
Audiences are always shocked by this research!
What I Wish I Knew Then
If I could go back in time 20 years, here’s the lessons I’d want to take with me.
Participation is a Crucial Step in the Member Journey
Real live examples you can practice solving before they happen to your organization!
Let’s Create Tiny Blue Duck Moments
What is a little, easy but special thing YOU can do to welcome new members?
Tell New Members About the Culture
Is your member culture a bit unique? Let new members know so they fit right in from the get-go!