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Amanda Lea Kaiser 9/2/24 Amanda Lea Kaiser 9/2/24

Too Exhausted to Provide a Fantastic Experience?

Try a rotation schedule to maintain energy and guard against other-person-fatigue!

Amanda Lea Kaiser 12/15/23 Amanda Lea Kaiser 12/15/23

Can You Overdo Experiences?

Be exceptional without over-promising or over-committing.

Amanda Lea Kaiser 4/7/23 Amanda Lea Kaiser 4/7/23

This story about gratitude has BIG implications for engagement.

Amanda Lea Kaiser 3/10/23 Amanda Lea Kaiser 3/10/23

Are our usual ‘hard metics’ up to the task of measuring something as emotional as engagement?

Amanda Lea Kaiser 2/24/23 Amanda Lea Kaiser 2/24/23

Being a CEO isn’t just fun for you and your members; it’s a strategy that boosts the bottom line.

Amanda Lea Kaiser 2/17/23 Amanda Lea Kaiser 2/17/23

As we take on the new role of Chief Experience Officer, let’s see how others do it.

Amanda Lea Kaiser 12/9/22 Amanda Lea Kaiser 12/9/22

Communities can be very rewarding - also time-consuming and heartbreaking. How do you ensure success?